Privacy policy
Privacy Policy
PRIVACY STATEMENT
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide us, such as your name, address, email address, and phone number.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, promotions, and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific purpose only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after opting in you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at covkart@gmail.com or mailing us at:
mousani, bagdanga, south 24 parganas, west bengali, 743357
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After that, it is deleted.
All direct payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council, which is a joint effort of Visa, MasterCard, American Express, and Discover. PCI-DSS ensures secure handling of credit card information by our store and its service providers.
For more information, you may read Shopify’s Terms of Service or Privacy Statement.
SECTION 5 – THIRD-PARTY SERVICES
In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide.
However, certain third-party service providers, such as payment gateways and other transaction processors, have their own privacy policies regarding the information we provide them for your purchase. We recommend reading their privacy policies so you understand how your personal information is handled.
Certain providers may be located in different jurisdictions than either you or us. So, if your transaction involves a third-party provider in another country, your information may be subject to that country’s laws.
Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to prevent it from being lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. Although no method of transmission over the Internet is 100% secure, we follow all PCI-DSS requirements and additional generally accepted industry standards.
SECTION 7 – COOKIES
We use cookies to maintain your session. They are not used to personally identify you on other websites.
SECTION 8 – SMS, RCS, AND WHATSAPP COMMUNICATIONS
We may collect your mobile number during checkout, account registration, or other interactions to send transactional and promotional messages via SMS, RCS, or WhatsApp. These communications may include order confirmations, delivery updates, feedback requests, and promotional campaigns.
By providing your mobile number, you consent to receive such messages. You can opt out of promotional messages anytime using the unsubscribe instructions included in each message.
Your phone number and related data are processed according to this Privacy Policy and are not shared with unauthorized third parties.
SECTION 9 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have consent from your guardian to allow any minor dependents to use this site.
SECTION 10 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer: covkart@gmail.com
mousani, bagdanga, south 24 parganas, west bengali, 743357